Refunds & Exchanges
If you are not completely satisfied with your purchase, you may return items purchased at full price (within 30 days of the delivery date for a full refund or credit) less shipping fees, except in the case of a defective item or incorrect shipment). Please note the shipping charge is not refundable. For return labels $4.99 will be deducted from your total amount.
All return items must be unused, unworn and in the original condition. Items that are damaged or altered are not acceptable for return. Upon receipt of returned merchandise, Delicate Charms reserves the right to deny a refund if the merchandise does not meet our return policy requirements. We are not responsible for lost return packages.
Items that are purchased on sale can be returned within 14 days of the delivery date for a refund of the sale amount at the time of purchase. (less shipping fees, except in the case of a defective item or incorrect shipment).
We accept cancellations before shipment has gone out. Request a cancellation within 12 hours of purchase or before you get the shipment confirmation email.
Ship items back within 30 days of delivery for full refund.
30 days 100% Money Back Guarantee if not satisfied with product.